Service Delivery Policy
This document explains how structured written consultation services are prepared and delivered.
◆ Nature of Services
Services are structured around written informational support and consultation-based content preparation. Each output is created based on the information provided and is intended to improve clarity, structure, and understanding of the subject matter.
◆ Delivery Methods
All outputs are delivered in digital written format. This may include structured documents, PDF reports, or formatted written summaries delivered via electronic communication. No physical delivery methods are used.
◆ Delivery Timeframes
Standard completion time ranges from:
• 24 hours for simple structured requests
• 24–48 hours for standard consultation outputs
• 48–72 hours for detailed or multi-section reports
◆ Information Requirements
To complete a service, relevant details must be provided by the requester. This may include written descriptions, supporting context, or structured information related to the request. Outputs are prepared strictly based on the information received.
◆ Service Completion
A service is considered complete once the structured written output has been delivered in full. Any further clarification or refinement is treated as a separate follow-up request based on the original scope.
◆ No Physical Fulfilment
This service does not include physical meetings, site visits, or in-person delivery. All communication and delivery are conducted digitally through written formats only.